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Grenson Repairs
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Grenson Grenson Repairs

Free UK standard Delivery when you spend £75
Order by 3pm for same day dispatch
Usually dispatched within 24 hours
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  • Product Reference: 59061

When you send your shoes back to our factory for repair, it isn't really a repair at all; it’s more of a total rebuild. We strip the shoes down and put them back onto their original last, thereby reshaping the upper back to how it was on the day they were first made.

The beauty of the Goodyear Welted shoe is that as you wear them, the leather insole shapes to your foot and when we repair them, we can leave the insole and just change the sole. This means that the shoe remains as comfortable as when you brought them back to us, even though the sole is as good as new. On other types of shoes the sole and the insole is the same thing, so when you replace the sole, you also lose that lovely leather insole that has shaped to your foot.

Once the new sole has been stitched on and trimmed around by hand, the shoe is then re-polished and re-laced before it is quality inspected and packaged back up to send to you.

It may not be cheap and it may take a while, but you end up with a pair of shoes that look and feel almost new.

In order to send your repairs to us please print of the PDF form from the link below

PDF Form - click to download

The cost of a full refurbishment is £95

It can take up to 10-12 weeks


Please note the following:

We only repair welted product

Your shoes can only be refurbished a maximum of 3 times

We are unable to repair any shoes that have been repaired by a third party

We can not repair any uppers, stitchings or linings

Repairs can only be accepted by us with a completed repair form that can be downloaded from the link above

We have a dedicated Helpdesk for all your questions regarding Delivery and Returns.

Please Click Here for Helpdesk.


Useful info you need to know:

Orders placed on working days before 3PM GMT will be dispatched the same day. Orders placed after 3PM GMT or on weekends will be dispatched the following working day.

  • If your purchasing a Next Day Service on weekend order before 11am on Saturday (No Courier Service on Sunday & Bank Holidays)Parcels will reach on Monday as this is the next working day.
  • Spend £75 or more and get a Free Standard Delivery anywhere in the UK.
  • Spend £100 or more and get a Free Next Day Delivery anywhere in the UK - (Mon-Fri Only)
  • Special Guaranteed Next Day UK Service can be purchased for £7.95(Excludes Sundays)
  • International delivery is available to majority destinations around the world and when you spend £200 or £250 delivery is free , subject to terms and conditions.

For Full Information and any question you may have please click the Helpdesk Link Above.

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