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DHL Worldwide Express Returns

Zone 5
Product Code: 48657
  • £21.95
Item In Stock | Order by 3pm Mon-Fri and by 12pm on Sat for Same Day Dispatch
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It couldn’t be easier to return products to us for a refund or exchange.  We have collaborated with our DHL to provide all of our customers around the world with the best possible service to send an item back to us for a refund or exchange. A tracked & signed for European Economy Select service that is available for use by customers in Albania, Bosnia & Herzegovina, Canary Islands, Faroe Islands, Greenland, Iceland, Israel, Kosovo, Lichtenstein, Macedonia, Montenegro, Norway, Serbia, Switzerland and Turkey - priced at £21.95. To get started please read the returns instructions below using the details provided upon your Original Order and add this service your your basket

 

  • Tracked & Signed For 3-5 Days Express Returns service
  • Mail the parcel at your local DHL Office
  • Create your returns label and customs letter via our returns procedure & print off your label
  • Pay using credit or debit card, Amazon Pay or via PayPal

RETURNS INSTRUCTIONS

 
Once you have all of the information to hand please follow these three easy steps in order to complete your Return

1) Complete a returns form - Complete the returns form using your original Order Reference Number and order details. Click here to download


2) Email Customer services - Your orignal web ref: (WEB no. on invoice) and item(s) you wish to return at sales@dandyfellow.com

2)  Pay for your returns label - Pay for your returns label using your credit/ debit card or via PayPal by adding this service to your basket and processing your payment via the checkout
 
Once we have received your order we will then process your return using the details provided within your order confirmation and email you your returns label and customs letter which must be attached to the outside of your package*

3) Return your item - Print your returns label and customers letter, attach it the the front of your parcel using the instructions provided. Once completed drop your parcel off to your local DHL Office

 


 

Once your parcel has been dropped off your item will take 2-5 working days to get back to us. You can keep an eye on the status of your parcel by using the tracking number provided  once your receive your returns label. Once we have received your item(s) back we will then process a refund or exchange as per your instruction given on the returns form

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