Orders received by 3pm on a weekday will be shipped either the same day or the following day. Orders received at the weekend after 11am on Saturday and Sunday will be shipped out on Monday.
If this is not possible, or an item is out of stock, you will be notified by e-mail or phone.
A confirmation of shipping will always be sent once goods are dispatched with a tracking number and link to trace your parcel.
Deliveries are sent Tracked Royal mail or with DPD, a signature on delivery is required, and otherwise the driver will leave a card through your door so you can rearrange your re-delivery or pick up from nearest depo. Some larger and more expensive items may be sent by Express delivery service without notice.
In most cases please allow 48 hours for delivery unless you have purchased a service . Orders to British Isles, Southern Ireland please allow 3-4 working days.
A special Express Service is available for next day delivery if requested at a charge of £7.95 Week days only. Next-day delivery service can only be completed if the order(s) are received by 3pm. If an order is £100 or above then Next Day Tracked service by 5pm will be Free. (Saturday not guaranteed on next day tracked)
Saturday Special Delivery:
As we don't have a courier working on Sunday or any Bank Holidays, please expect your delivery for the next working day. On Saturday's please order before 11am if you require a next day delivery in order to reach the destination by Monday.
Please Note: We do dispatch to British Arm Forces, BFPO Addresses
