We do recommend purchasing the Royal Mail Special Delivery which is a next day Guaranteed service, expected to run smoothly up until the 21st of December 2019 without any delay. This is a different service to the Tracked Next-Day and is Royal Mail's premium option.
STUARTS LONDON XMAS DELIVERY TIMES: (MON-SAT)
13th - 21th December : Royal Mail UK Next Day Tracked Delivery expected to be received the next day. (Some postcodes may experience a delay by 1-2days) ( No delivery on weekend on this service)
22nd - 24th December : Royal Mail Next Day Tracked Delivery Will Not be Guaranteed (delays may occur)
25th December Christmas Day : No Service
26th December Boxing Day : No Service
27th December : Resume Normal Service (delays will occur)
28th December : Resume Normal Service (delays will occur)
29th December : Normal Service (delays will occur)
30th December : Normal Service (delays will occur)
31st December New Years Eve : We will be sending parcels out up until 12pm, due to courier companies closing and opening times delays may occur.
1st January 2018 New Years Day : No Service
2nd January 2018 : Normal Service (delays will occur)
3rd January 2018 : Normal Service (delays will occur)
*International Customers - Delivery Timing : We would suggest to order before the 19th of December 2020 to get presents in time for Xmas Eve. Please note delays may incur due to postal service in your own country we will dispatch goods same day as order is received.
( Please Note Office is Closed on Sunday )
( Saturdays we operate 9am to 2pm )
14th - 23rd December : Open 9am to 5pm (Mon-Fri)
24th December : Open 9am to 5pm (Mon-Fri)
25th December Christmas Day : Closed
26th December Boxing Day : Office Closed - We will be working to send out orders only ( Sale Starts Online Only )
27th December: Open 9am to 5pm (Mon-Fri)
28th - December: Open 9am - 5pm
29th - 30th December: Open 9am - 5pm
31st December New Years Eve : Open 9am - 5pm
1st January 2018 New Years Day : Closed
2nd January 2018 : We resume to normal Opening Hours Mon-Sat 9am to 5pm
*PLEASE NOTE ORDERS UNDER £75 WILL STILL INCUR A £3.95 CHARGE , HOWEVER WE WILL STILL SEND THE PACKAGE VIA A NEXT-DAY DELIVERY SERVICE AT NO EXTRA CHARGE FROM THE 13TH DEC 2019 ( Parcels will expect a delayed after 21st December )
Last year we found that many customers were holding back until they made a purchase that fell into the 28 day period. This left a quite a few people disappointed as the best styles and sizes sold out while they were waiting to those who planned ahead. Also during the festive season we stop all replenishment of sizes and stock, so when we are sold out of anything that will be it, we will not be getting any more unless the item in question is one of the non-seasonal products that we sell all year around.
*Please Note: If you are an International customer it takes that little bit longer to get parcels over during peak seasons. We will try and keep to quoted times, however we are reliant on the courier to also keep to the quoted timing. From past experience delays during Christmas do occur simply due to the mad rush which is increasing year on year.
If you require a refund on a purchase after Xmas all usual terms and conditions apply and must comply with our normal terms. The above extension is for only those customers wishing to make an exchange or returning for a credit note after Xmas. All Refunds will need to be within the usual 28 day period of purchase to be approved.
