UK Delivery
We ship all UK orders using DPD and Royal Mail.
All services are secure, tracked, and signed for.
Order cut-off:
Orders placed before 3pm (Mon–Fri) are dispatched the same day.
Orders placed after this time, or after 11:30am on Saturday, will be dispatched the next working day.
UK Delivery Options & Prices
Standard Delivery (2–3 working days)
- £4.95
- Free on orders over £150
Next Day Delivery (before 5pm, Mon–Fri)
- £6.95
- Free on orders over £150
- Order before 3pm (Mon–Fri)
Next Day Special Delivery (before 1pm, Mon–Fri)
- £9.95
- Guaranteed service
- Order before 3pm the previous working day
(Delivery to some parts of Scotland before 1pm cannot be guaranteed)
Named Day Delivery (Mon–Fri)
- £6.95
- Choose a delivery date up to 7 days in advance
- Tracked & signed for
Weekend Delivery
Saturday Delivery (by 5pm)
- £9.95
- Guaranteed
- Order by 3pm Friday
Sunday Delivery (by 5pm)
- £9.95
- Order by 3pm Friday
Saturday special 1pm delivery
- £12.95
All weekend deliveries are sent via DPD with full tracking and SMS updates.
*Please note that Next Day Delivery and Special Saturday/Sunday Delivery are unavailable for orders shipping to the following UK postcodes: BT, LL, SY, LD, SA, PL, TR, IM.
#Important:
Someone must be available to sign. Couriers can wait a maximum of 10 minutes. Failed deliveries may incur additional charges.
Order Processing & Tracking
- You’ll receive an order confirmation email after purchase
- Once dispatched, tracking details will be sent via email (and SMS if a mobile number is provided)
- If no one is available to sign, the courier will leave a card so you can rearrange delivery or collect from a local depot
- Larger or high-value items may be sent via express services
Delivery Times (Guide)
- UK mainland: 2–4 working days (standard)
- British Isles & Southern Ireland: 3–4 working days
- Delays may occur during bank holidays or peak periods
Northern Ireland
Orders shipped to Northern Ireland fall under our UK Shipping Terms & Conditions.
Please note the following restrictions apply:
- DPD return labels cannot be purchased for Northern Ireland
- Returns must be sent using a courier of your choice
- Next Day and Special Delivery (1pm) services are not guaranteed for Northern Ireland deliveries
- Delivery times may be longer than mainland UK
Click & Collect (Partner Store)
Order online and collect in store.
Address:
Stuarts London
35–37 Uxbridge Road
Shepherd’s Bush, London, W12 8LH
Opening Hours:
Monday: 10:00am – 6:00pm
Tuesday: 10:00am – 6:00pm
Wednesday: 10:00am – 4:30pm
Thursday: 10:00am – 6:00pm
Friday: 10:00am – 6:00pm
Saturday: 10:00am – 4:30pm
Sunday: Please check our Google page, as hours may vary.
Please note:
- Not all online items are available in-store
- Allow up to 24 hours for your order to be ready
- You’ll be notified by email once your order is ready to collect
- Items must be collected within 7 days, otherwise a refund will be issued
- Bring photo ID and your order confirmation email
- Third-party collections are not permitted
For stock checks, call 0208 749 4056.
USA Delivery
Any order placed for express delivery are dispatched on next working day
Delivery Times (Guide)
- USA delivery : 4-7 working days (standard)
- DHL express: 2–3 working days (*weekend orders will be processed on the following Monday)
- Delays may occur during bank holidays or peak periods
Delivery times are estimated and not guaranteed. Customs clearance procedures vary by country and may cause delays beyond our control.
USA delivery prices vary, this will be calculated at checkout.
Taxes & Duties (USA)
- All VAT and import duties are included at checkout
No additional charges on delivery
International Delivery
We offer worldwide shipping using DHL and Royal Mail, with express options available to most destinations.
- Orders placed before 3pm GMT (Mon–Fri) are dispatched the same day
- Orders placed after 3pm or on weekends ship the next working day
- All international orders are tracked and signed for
International Shipping Rates
Shipping costs vary by destination and parcel weight.
Exact options and prices will appear at checkout.
Some countries may require recalculation for parcels over 3kg — our team will contact you before dispatch if this applies.
Please note:
- We do not ship to PO Box addresses
- Delays may occur due to weather or local public holidays
Republic of Ireland
Orders shipped to the Republic of Ireland fall under our EU Shipping Terms & Conditions.
- Standard delivery cost: £9.95
- Fully tracked delivery
- Delivery times may vary depending on location
Frequently asked questions
What couriers do you use?
We use Royal Mail, DPD, and DHL for our deliveries.
Courier selection depends on service availability, destination, and delivery speed.
We reserve the right to use a trusted third-party courier when necessary to ensure your parcel arrives on time.
Do you deliver to my country?
We deliver to most countries worldwide.
Your shipping cost will be automatically calculated at checkout based on your location.
Delivery times vary depending on the destination.
If your country is not listed on our website, please contact us at +44 (0)203 905 5552 or email sales@dandyfellow.com for a custom shipping quote.
Why is my parcel delayed?
We’re sorry if your parcel is taking longer than expected.
The quickest way to resolve this is to email us at sales@dandyfellow.com with your order number (WEB ******)
Please note that estimated delivery times do not include possible customs delays or local courier disruptions.
Can I change my delivery address?
When ordering online, you may enter a different shipping address to your billing address.
However, for security reasons, we may only ship to the billing address or contact you to verify details before dispatch.
If you made a mistake with your delivery address, please contact us immediately so we can try to amend it.
Once an order has been dispatched, delivery addresses cannot be changed.
Orders placed by phone must be delivered to the billing address only.
Can someone else sign for my parcel?
Yes. Couriers such as Royal Mail, DHL, and DPD may require a signature upon delivery, but it does not need to be from the addressee.
Any signature obtained at the delivery address is treated as proof of delivery.
Please note:
- Once a parcel has been signed for, we cannot be held responsible for any loss or misplacement thereafter.
- Choose a secure delivery address if you may not be available to sign in person, and make sure to provide accurate delivery instructions to help ensure a smooth and successful delivery.
If using a work address for delivery, please be aware that it is at your own risk. We are not liable for parcels signed for by receptionists, mailroom staff, or colleagues. Ensure the address is safe and reliable before selecting it for delivery.
