stuartslondon DPD UK Digital Return
DETAILS
STEP ONE: Complete returns form
Complete the returns form. This can be found on the reverse side of your invoice sheet within your delivery.
STEP TWO: Purchase your label
We have teamed up with DPD to ensure our customers have the best possible service and rates for a return or exchange with an express service at £9.95 Alternatively, you can use a courier of your choice. (Please note we do not hold any responsibility for lost, damaged or delayed items. We are also unable to track these items on your behalf)
Purchase your DPD label here. Please then allow at least 24 hours for your purchased label to be emailed to you.
Once you have purchased your DPD Label you will receive a PDF sent to your email with a link with the DPD returns Portal
STEP THREE: Send us your item
Please send your item to: Doman House, 16 Doman Road, Yorktown Business Park, Camberley, GU15 3DF
REVIEWS
DELIVERY & RETURNS
UK MAINLAND DELIVERY
Place your order before 3pm BST (Monday - Friday) for same day dispatch. Orders after 3pm BST and weekend orders will be dispatched the next working day.
| Type | Price |
|---|---|
| Standard Delivery | £4.95 |
| FREE When You Spend £150.00 or More | |
| Tracked & Signed For Next Day Delivery Before 5PM | £6.95 |
| Tracked & Signed For Next Day Delivery Before 1PM | £9.95 |
| Saturday Special Delivery | £9.95 |
| Saturday Special Delivery Before 1PM | £12.95 |
| Sunday Special Delivery | £9.95 |
| Name a Day Service - Tracked & Signed | £6.95 |
*Please note that Next Day Delivery and Special Saturday/Sunday Delivery are unavailable for orders shipping to the following UK postcodes: BT, LL, SY, LD, SA, PL, TR, IM.
CLICK & COLLECT
| Type | Price |
|---|---|
| Click & Collect In Store - Next Day | £0.00 |
*An Email Notification Will Be Sent To Inform You When Your Items Are Ready To Collect
INTERNATIONAL DELIVERY
We have recently improved our delivery services for our international customers by partnering with Global-E. For delivery rates to your country please click here.
RETURNS & EXCHANGES
Return fees apply.
For information about free exchanges and about how to return your item please click here.
PAYMENT & SECURITY
Protx Security Statement
The protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.
Transaction Security
The transfer of the less sensitive transaction details from our site to protx is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof.